Our Policies

Wandering Emotions CIC Health and Safety policy

1. Statement of intent

Wandering Emotions CIC, (hereinafter referred to as the ‘Company’) is committed to creating and sustaining a safe and healthy environment for all our volunteers and users, as well as for individuals who may be directly impacted by our activities, including the public at our events.

2. Responsibility

a. The board of directors holds ultimate accountability for safety at all the Company events.

b. A designated volunteer will oversee safety for each specific event or activity.

c. Appointed safety leads are documented on relevant risk assessments.

d. All volunteers are informed of the appointed safety person for each event.

e. All volunteers will receive up-to-date safeguarding training.

Volunteers are expected to:

a. Collaborate on safety initiatives: Share observations and suggestions to improve safety practices at all the Company activities.

b. Preserve safety measures

c. Exercise caution for personal and others’ wellbeing: Take reasonable care for their own health and safety and that of others who may be affected by their actions. This includes both physical safety (e.g. safe lifting, fire safety) and emotional wellbeing (e.g., maintaining respectful communication, being mindful of signs of distress in themselves or others). Volunteers should be aware of their own emotional state and that of others, and seek support or alert a supervisor if they or someone else appears overwhelmed, stressed, or at risk of harm.

d. Promptly report safety issues to appropriate personnel: Immediately report any hazards, accidents, near misses, or concerns—whether physical or emotional—to the designated Health and Safety Officer or Volunteer Lead. All incidents should be recorded in the Accident Report Book or Incident Log. Volunteers should also report if they notice a colleague or participant experiencing emotional distress, so that appropriate support can be provided.

Additional Wellbeing Responsibilities:

  • Attend regular check-ins with directors to discuss any concerns about workload, stress, or emotional wellbeing.
  • Engage in open communication and support a culture where everyone feels comfortable raising safety or wellbeing concerns without fear of reprisal.

Safeguarding

The Company is committed to ensuring the safety and wellbeing of all individuals who engage with our services. As part of this commitment, all volunteers are required to complete up-to-date safeguarding training appropriate to their role. This training will cover how to recognise, respond to, and report safeguarding concerns involving children, young people, or adults at risk.

  • Safeguarding training will be provided to all volunteers during their induction and updated regularly to reflect changes in legislation, best practice, and organisational procedures.
  • Volunteers must complete refresher training at intervals determined by the organisation or when their roles or safeguarding risks change.
  • The Volunteer Coordinator is responsible for ensuring all volunteers access and complete the required safeguarding training and for maintaining training records.
  • Volunteers are expected to apply their safeguarding knowledge in practice and report any concerns promptly in line with organisational procedures.

This policy will be reviewed regularly to ensure safeguarding training remains effective, relevant, and in line with current standards.

3. General arrangements

a. Certified first aid personnel will attend each walk.

b. Volunteer participation requires prior completion of any necessary background screening. Volunteer competency to provide wellbeing activities is verified, with appropriate training offered as needed.

c. Our organisation maintains comprehensive public liability coverage.

d. Necessary information, guidance, and oversight are provided to support safe operations.

e. Youth and family wellbeing are at the core of our organisational mission.

f. Detailed child protection measures are outlined in our dedicated safeguarding policy.

g. As walks take place in local parks, public toilets and water facilities can be accessed during each event.

4. Risk assessment

a. Activity planners conduct thorough safety evaluations for each event.

b. Event organisers coordinate with lead personnel to address identified risks.

c. Fire safety protocols are communicated to all event staff and volunteers.

d. Safety briefings cover specific precautions outlined in event risk assessments.

e. Volunteers receive tailored safety information relevant to their roles.

f. Ongoing communication ensures all team members are aware of potential hazards.

g. Regular updates to safety procedures based on activity-specific assessments.

h. There will be a clear chain of responsibility established for implementing safety measures.

5. First aid and accidents

a. The First Aid Kit for Wandering Emotions walks will be brought to the session by the Lead Volunteer. Contents of the First Aid Kit will be checked prior to each walk by the Lead Volunteer.

b. Every Lead Volunteer will have up to date first aid training.

c. All accidents are to be recorded in the Accident Book.

6. Reviewing Policy

This policy and procedures are reviewed every two years, or sooner if guidance or circumstances change.

Approved by the Board of Directors:

Abbie Chay Date: 22/10/2024
Madison Renwick Date: 22/10/2024
Joan Crowley Date: 22/10/2024

Reviewed: 12 February, 2026.

Next Review: 12 February 2028.

Wandering Emotions CIC – Equality, Diversity & Inclusion Policy

1. Wandering Emotions CIC’s Commitment

Wandering Emotions CIC, (hereinafter referred to as the ‘Company’), is committed to providing safe, inclusive, and welcoming wellbeing walks and activities for families and children. Subject to its safeguarding policy, legal requirements, and relevant codes of conduct, the Company aims to design its services, activities and decision-making processes to encourage and support participation from all those who wish to take part, regardless of age, disability, ethnicity, gender or sex, gender reassignment, language, learning ability, marriage or civil partnership, national or social origin, political or other opinion, pregnancy or maternity, race or colour, religion or belief, sexual orientation, or other status.

The Company does not tolerate discrimination, harassment, or exclusion and strives to make all its activities accessible, adaptable, and inclusive. 

2. Who This Policy Covers

This policy applies to:

  • Directors and Employees
  • Facilitators and Volunteers
  • All Participants and Families attending wellbeing walks and activities organised by the Company.

3. Accessibility and Inclusion

  • Walks and activities will be planned to be wheelchair accessible wherever possible.
  • Activities will be adapted or modified so that everyone can participate, including children with disabilities or additional needs.
  • The Company will actively remove barriers to participation wherever possible, including providing information in accessible formats, ensuring routes and venues are safe and inclusive, and offering any other support deemed necessary.

4. How the Company Promotes Equality

  • Officers and Representatives of the Company will treat all participants and volunteers with respect and fairness.
  • The Company will actively encourage participation from families who may face social or economic barriers. 
  • Company services and activities are pay-as-you-feel, so that cost is not a barrier to taking part.
  •  The Company will ensure that all its practices and communications are inclusive, culturally sensitive, and welcoming to all.

5. Code of Conduct

  • Everyone taking part in Company walks and activities should act respectfully towards others.
  • Unacceptable behaviour includes harassment, bullying, or discriminatory remarks.
  • Volunteers and participants are expected to follow guidance from walk leaders and facilitators to maintain a safe and inclusive environment.

6. Complaints and Concerns

  • If anyone feels they have been discriminated against, or treated unfairly, as a result of attempting to engage with, or participating in, any of the Company’s services, activities or decision-making processes, they should report it to a director or walk leader as soon as possible.
  • Complaints will be treated seriously, confidentially, and investigated promptly.
  • The Complaints Procedure is detailed in the Company’s Complaints Policy, which is available on request.

7. Review and Monitoring

  • Any complaints or concerns, raised in accordance with clause 6 (above), will be formally recorded as a means of monitoring the effectiveness of this policy in practice.
  • This policy will be reviewed every two years or sooner if needed.
  • The Company will seek feedback from participants and volunteers to ensure its activities remain accessible, inclusive, and aligned with this policy.

Approved by the Board of Directors:

Abbie Chay  Date: 22/10/2024
Madison Renwick  Date: 22/10/2024
Joan Crowley Date: 22/10/2024

Reviewed:       12 February, 2026. 
Next Review:   12 February 2028.